Prohost Biotech Cancellation Policy

As a subscriber, you may cancel your subscription to Prohost Biotech. Your cancellation will take effect at the end of the current billing cycle. You will not receive a refund for billing that has already occurred, except in the specific instances described below. Once your cancellation is effective, you will no longer have access to our secured areas. This includes Impacting News, Today’s Highlights, Trick or Trade, Prohost Letters and Prohost Portfolio PLUS.

To ensure that your credit card will not be charged for the next billing cycle, you MUST cancel your subscription no later than the day before the start of your next scheduled billing cycle. Once cancelled, you will continue to have access to all benefits until the end of the current paid billing cycle. Upon the expiration of the billing cycle in which cancellation is received and confirmed, access to ProhostBiotech will be terminated. The subscription will expire and no further subscription charges will appear on your credit card.

For monthly subscription packages:

Once cancelled, your subscription will terminate at the end of the latest billing cycle for which you have previously been charged. No further charges will be applied, and no refunds for the remainder of the billing cycle will be made.

For all other subscription packages:

If you submit your cancellation request within the first 30 days following your initial billing, you are eligible for a refund of all subscription fees for the service, minus the $35.00 minimum fee for the first month’s subscription. If you submit your cancellation request more than 30 days after your initial billing cycle, your subscription will remain active until the end of your current subscription package for each individual package. You will not receive a refund and you will not be billed for the service again unless you renew at full price 30 days following the end of your cancelled subscription.

NOTE: You may request a refund and immediate termination of your subscription in the case of fraudulent or unauthorized usage of your credit card. If this is the case, notify us immediately by clicking the contact us tab or by emailing us at [email protected].